Returns & Exchanges
At noo, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. If your new decor or furniture doesn't perfectly fit your space, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing